Being a human #ProTip: if you find yourself saying "sorry" too much. Start saying "thank you" instead. E.g. "Thank you for your patience" instead of "sorry I was 1 minute late". Sets the tone for collaboration and positivity.
@mauve another way I’ve found over the years is to say “well, clearly your expectation was utterly and completely incorrect, you idiot” – it keeps things focused, to everyone’s benefit
@mauve be more like the computer and say “ack” whenever things are better than not ok
Would you like pudding? Ack
Messed up the deploy? Ack
Down for the movies on Friday? Ack
Grateful for the comped popcorn in this fictional narrative? Ack