There are two class of products. Services and Goods.
A service is run by a middleman, that is, someone between you and something you want. If you don’t pay, they take it away. An example is Spotify. Boom. All your music gone.
A good is something you want, and once you pay for it, it’s completely yours, you can walk away. An example is an mp3. Listen any time you want. No one demands anything from you.
@heapwolf software also blurs the lines due to post scarcity of distribution. If I buy a carpet from an artesan they n
lose it and now I have it.
Once code is written it can be created infinitely with zero extra cost. But the coder spent time on it. And they need more to make new and better versions possible. But then the cobsumer feels like its being gate kept and rent seeked. SaaS is the worst of it tho